Payment Policy
Riveraen aims to make checkout clear and straightforward. This Payment Policy explains the payment methods accepted for purchases, the currency used for transactions, billing-information responsibilities, and how approved refunds are returned.
Accepted Payment Methods
Riveraen accepts the following payment methods:
- Shop Pay
- Apple Pay
- Google Pay
- PayPal Wallet
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Please use one of the available accepted payment methods when completing your purchase.
Transaction Currency
All Riveraen transactions are processed in United States Dollars (USD).
This includes product prices, payments, and refunds.
Billing Information
When placing an order, please make sure the billing and payment information you provide at checkout is accurate and complete.
Customers should review the information entered before submitting an order to help ensure that the checkout details reflect the intended purchase and payment method.
Payment Methods at Checkout
The payment method selected during checkout must be one of Riveraen's accepted payment methods listed in this policy.
Riveraen does not make claims in this policy regarding a specific payment processor, encryption technology, fraud-screening system, security certification, or payment-processing platform.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
Returned products are inspected within 1–3 business days after receipt. If the return is approved following inspection, the refund is processed within 10 business days after inspection and approval.
Refunds are processed in United States Dollars (USD).
For complete information about return requests, exchanges, and refund procedures, please refer to Riveraen's Return & Refund Policy.
Payment Issues
If you experience difficulty completing payment, first review the billing and payment information entered at checkout and make sure you are using one of Riveraen's accepted payment methods.
If the issue appears to relate to your selected payment method, you may also contact the applicable payment provider or financial institution for assistance.
For Riveraen-related checkout or billing questions, contact us at info@riveraen.com.
Shipping
Riveraen provides free standard shipping within the United States.
Shipping and payment terms are separate. For information about Riveraen's handling time, transit time, estimated delivery period, order cut-off time, and tracking process, please refer to the Shipping Policy.
Questions About Payments or Billing
If you have questions about accepted payment methods, billing, checkout, or a Riveraen refund, contact us at:
We respond to customer inquiries within 48 business hours.
Contact & Business Information
Store Name: Riveraen
Operating Address: 7343A Walnut Grove Ln N, Maple Grove, MN 55311, United States
Contact Email: info@riveraen.com
Operating Hours: 8:00 AM–6:00 PM (GMT-5)
The address above is Riveraen's Operating Address, provided for business identification and transparency. It is not automatically a return destination.
For returns, customers must first request approval and follow the return instructions supplied after approval. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.